TRANSFORM YOUR SPACE WITH OUR STUNNING, ARTISAN SURFACES
Privacy Policy
1. Introduction
Impact Garage Flooring (“IGF”, “we”, “us”, “our”) is committed to protecting and respecting your privacy.
Impact Garage Flooring is a trading name of Pourello Ltd (Company No. 16862499), which is wholly owned by Oakfields Capital Holdings Ltd (Company No. 16861806).
For the purposes of UK data protection law, Pourello Ltd is the Data Controller responsible for your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal data when you:
Visit our website
Request a quote
Complete a form or survey
Contact us by phone, email or online
Use our services
We process personal data in accordance with:
UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
2. Contact Details
Data Controller: Pourello Ltd
Trading as: Impact Garage Flooring
For any data protection queries, please contact:
3. What Personal Data We Collect
We may collect and process the following categories of personal data:
Information You Provide Directly
Full name
Email address
Telephone number
Property address
Garage size and project details
Information submitted through forms, surveys or quote tools
Any correspondence you send to us
Information Collected Automatically
When you visit our website, we may collect:
IP address
Browser type and version
Device information
Pages visited
Time and date of visit
Referral source
Cookies and usage data
4. How We Use Your Personal Data
We use your personal data to:
Provide ballpark or formal quotes
Respond to enquiries
Arrange site surveys and appointments
Deliver our flooring services
Manage customer relationships
Send service-related communications
Improve our website and marketing
Comply with legal and regulatory obligations
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contractual necessity
To provide quotes, surveys and installation services.
Legitimate interests
To respond to enquiries, manage projects and improve our services.
Legal obligation
To comply with tax, accounting and regulatory requirements.
Consent
Where required for marketing communications or cookies.
6. Marketing Communications
If you request a quote or contact us, we may send communications relating to your enquiry or project.
We will not send unrelated marketing communications without your consent.
You may opt out of marketing communications at any time by contacting us.
7. Sharing Your Personal Data
We do not sell your personal data.
We may share your data with trusted third parties where necessary, including:
Payment processors
Customer relationship management (CRM) providers
Email and communication platforms
Professional advisers (accountants, legal advisers)
Regulatory authorities where required by law
All third parties are required to process your data securely and in accordance with UK data protection law.
8. International Transfers
Where third-party service providers are located outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
9. Data Retention
We retain personal data only for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
When data is no longer required, it will be securely deleted or anonymised.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data from:
Unauthorised access
Loss
Alteration
Disclosure
However, no internet-based transmission is completely secure, and we cannot guarantee absolute security.
11. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://ico.org.uk
To exercise your rights, contact:
12. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyse website traffic
Enhance user experience
You may control cookies through your browser settings.
A separate Cookie Policy may apply.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
15. Company Structure Disclosure
Impact Garage Flooring is a trading name of Pourello Ltd (Company No. 16862499).
Pourello Ltd is wholly owned by Oakfields Capital Holdings Ltd (Company No. 16861806).
Impact Garage Flooring is a trading name of Pourello Ltd (Company No. 16862499), registered in England & Wales
Pourello Ltd is wholly owned by Oakfields Capital Holdings Ltd (Company No. 16861806)
© 2026 Impact Garage Flooring. All rights reserved.
Accreditation
We've been honored with awards for our installations every year from 2012 to 2022 as active members of FeRFA (The Resin Flooring Association). Our dedication to quality work and personalised service ensures your trust in our expertise.
Resicraft Ltd are a South Norfolk based company specializing in resin flooring in domestic kitchens, bathrooms and garages and small commercial premises such as bars, restaurants and salons. We cover Norfolk, Suffolk and Essex.
Our Installers are all City & Guilds assured and we use the highest quality products manufactured in the UK.
Our resin garage floors are usually installed in 1-2 days and due to their quick turnaround we can often carry out your installation within 2 weeks of your enquiry.
Our resin garage floor installation prices start from £895+VAT*
Advantages of a resin garage floor:
Eliminates dust
Looks amazing!
Choice of colours
Normally a 1-2 day install
Quick and easy to clean
Oil, fuel & chemical resistant
Scratch resistant
Extremely hard wearing
Seamless finish
UV protected so wont fade or yellow!
Frequently asked questions:
What makes this better than floor paint or tiles?
The high build resin we use for garage installations is industrial grade. It is hard wearing, visually appealing, easy to clean and won't break up and flake like other garage floor coverings do meaning they need repairing or replacing frequently. High build resin is top quality product build to last and give your garage floor a high-end look!
What is the process?
In most cases, if your garage floor is in reasonable condition first we will remove any high spots with a grinder and vacuum. We'll then screed the floor to get it smooth, apply a primer coat and finally the high build resin top coat.
How long will a resin garage floor last?
We use an industrial grade resin which can last up to 10-years with normal use.
My garage has lots of stuff in. Is this an issue?
We get asked this a lot! Obviously to install a floor we need it to be completely clear. Our standard installs are priced on a 'fit only' basis meaning the garage should be cleared before we arrive. However, we do offer an additional service at additional cost where we can empty your garage, fit the floor and then replace the items once the floor surface is ready for use again.
How quickly can the floor be used and walked on?
Most jobs can be completed in 1-2 days. We typically advise the floor is left for 24 hours before accepting foot traffic and 48-hours for vehicles.
Is the resin damp proof?
The resin itself is not damp-proof however we can install a damp proof primer coat as if your garage may have a damp issue.
How much will the level of my garage floor be raised?
A screed and high build resin will raise the level of your garage floor by around 3-4mm
High Build Resin Colour & Finish Options
Resin garage floors are fantastic if you are looking for a hard wearing yet appealing surface to give you garage floor the wow factor!
We specialise in installing a one colour high build resin gloss finish to give your garage the showroom look!
We can also add diamond dust to the resin to give your floor some extra sparkle! This looks great when added to black, greys and blues.
All of the colour options are shown below.
*Based on a single garage with minimal floor preparation required. All jobs are quoted individually due to variations in size, finish and amount of floor preparation needed.
Resicraft Ltd, Company Number: 14037333